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Nuisance calls and messages
Report spam texts and nuisance sales calls
Report spam texts and nuisance sales calls
Report spam texts and nuisance sales calls
If you have an impairment and might need a service adjustment, please let us know.
Type of communication
Spam text message (SMS)
Recorded voice (automated call)
Sales call from a real person (live call)
Telephone number you received the call from
(optional)
The caller's number. If you don't know the number (eg if it was withheld), leave it blank
Telephone number you received the message from
(optional)
The sender's number. If you don't know the number (eg if it was withheld), leave it blank
Name of the organisation that called you, if a name was given
(optional)
Name of the organisation that sent the message, if a name was given
(optional)
Date you received the call
(optional)
For example, 10 3 2022
Day
Month
Year
Date you received the message
(optional)
For example, 10 3 2022
Day
Month
Year
Time you received the call
(optional)
For example, 15 37. If you don't know, enter an approximate time, or just leave it blank
Hour
Minute
Time you received the message
(optional)
For example, 15 37. If you don't know, enter an approximate time, or just leave it blank
Hour
Minute
Did you consent to receiving the call?
(optional)
Yes
No
Don't know
Did you consent to receiving the message?
(optional)
Yes
No
Don't know
Have you had a previous relationship with the organisation that sent you the text? eg used their services or bought something from them
(optional)
Yes
No
Don't know
What was the call about?
(optional)
What was the message about?
(optional)
What was the content of the call?
(optional)
What did the message say?
(optional)
How did the call affect you? (choose the option that best describes how you felt)
(optional)
It didn't bother me
It was a disruption
It made me annoyed and/or anxious
Please give details
(optional)
How did this message affect you? (choose the option that best describes how you felt)
(optional)
It didn't bother me
It was a disruption
It made me annoyed and/or anxious
Please give details
(optional)
Telephone number you received the call(s) or message(s) on
(optional)
Your number
Have you reported nuisance calls or messages you've received to that number before, in the last month?
(optional)
If so, we'll use the details about your number that you gave us before. If your details have changed since you last gave them to us, select 'No' to update them
Yes
No
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